At Rapidserial Limited, we strive to provide high-quality digital services tailored to meet our clients’ specific needs. Due to the nature of our services, which include digital marketing, design, and consultation, all sales are final. However, we are committed to ensuring your satisfaction. Please review our refund policy below:

1. No Refunds on Completed Services

Once a service has been rendered or a digital product has been delivered, refunds are not available. This includes but is not limited to design services, marketing campaigns, and consultation sessions.

2. Cancellations

You may cancel your order before any work has commenced. If you wish to cancel an order, please contact us immediately. If work has not started, we will issue a full refund. However, once work has begun, cancellations will not be eligible for a refund.

3. Revisions and Satisfaction Guarantee

We understand the importance of delivering work that meets your expectations. If you are not satisfied with the final product, we offer a limited number of revisions as outlined in your service agreement. Our goal is to ensure that you are happy with the final outcome.

4. Refunds for Technical Issues

In the rare event that a technical issue prevents the delivery of your digital product or service, please contact us within 7 days of purchase. We will work to resolve the issue or, if necessary, provide a refund.

5. Contact Us

If you have any questions about our refund policy or need assistance with a specific issue, please contact us at:

• Email: contact@rapidserial.com
• Phone: +1 850-961-3657
• Address: Unit B, 3/F., Kai Wan House, 146 Tung Choi Street, Mongkok, Kowloon, Hong Kong

Thank you for choosing Rapidserial Limited. We appreciate your business and look forward to helping you achieve your goals.